Retail Shop Assistant

Are you proactive, fabulous at customer service, and love working in a team?

Job Title: Retail Shop Assistant
Location: Mayfield Lavender Gift Shop and Glasshouse Cafe, Epsom.
Salary: £12 per hour
Hours: Full time and Part Time opportunities, employees must be available to work on Saturdays. This is a permanent position (not short term)

About Mayfield Lavender:

The gift shop is a vibrant, customer-focused shop which offers a wide range of products including Mayfield branded products and a broad range of beautifully crafted gift items from speciality suppliers. We are looking for an enthusiastic, customer-oriented individual to join the friendly team.

Key Responsibilities:

  • Providing exceptional customer service by assisting customers with product inquiries and purchases.
  • Maintaining a clean and organised store environment, ensuring products are well-stocked, free from dust and visually appealing.
  • Operating the point-of-sale (POS) system, processing transactions, and handling cash/credit payments.
  • Running end of day finalisation reports and being responsible for balancing the till at the end of shift
  • Assisting with store displays, stock management, and inventory replenishment.
  • Promoting store offers and special promotions to drive sales.
  • Ensuring all health and safety guidelines are adhered to.

Key Skills and Qualifications:

  • Previous retail or customer service experience is preferred, but not essential.
  • Strong communication and interpersonal skills.
  • A positive, can-do attitude with a passion for helping customers.
  • Ability to work well both independently and as part of a team.
  • Flexibility with working hours, including weekends and holidays.
  • Basic IT skills for operating the POS system.

If you are looking for a new opportunity where you will be given the chance to learn and develop then please get in touch.

Job Types: Full-time, Part-time

Pay: From £12.00 per hour

Additional pay:

  • Tips

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking
  • Store discount